General Questions


Q: What is Home Central?

A: Home Central is where your tour officially begins! It’s where you pick up your map and ticket, where you can take in a designer hosted workshop, warm up with some refreshments, enter our raffle, and so much more! Tickets are also available to purchase at Home Central throughout the event weekend.

Location: Westmount Community Hall, 10970 127 Street NW


Q: How can I pay for things at Home Central?

A: You can pay for your Tour Tickets by cash, debit, MasterCard, or Visa.


Q: Can I go through the tour in any order?

A: Yes! You can only tour each home once, but the order is completely up to you.


Q: How long does the tour take?

A: This year’s tour is a walking tour. There are five stops on the tour this year and it will take around 15 minutes to tour each home plus minimal driving time. Also, don’t forget to plan for some time at Home Central to pick up your ticket and map!

Please note that due to the tour featuring private residences, wheelchair accessibility is not available.

Q: I don’t have enough time in one day to do the entire tour! Can I split it up over the weekend?

A: Yes, your ticket is good for all 3 days! However, you can only view each home once. Your ticket will be stamped for each home as you enter.


Q: Where can I park?

A: There is ample parking throughout the community and around Home Central.


Q: Can I take photos on the tour?

A: No. Please do not take any photos in the tour homes. This is a very strict rule all attendees will need to follow. We appreciate your cooperation!



Q: When and where do volunteers pick up their complimentary tour tickets?

A: Volunteers may pick up their tickets at Home Central at any time during the weekend. Please ensure you have photo i.d. with you as proof of identity.


Q: My shift has been confirmed but I haven’t received any other information.

A: Our Volunteer Coordinator will be sending a detailed email to all Volunteers during the week of the event. The email will include your Shift Time, Location, What to Bring, and any other pertinent information for your shift.


Q: What should I wear for my volunteer shift?

A: Please dress “smart casual” and don’t forget to bring a warm pair of slippers or thick warm socks, as you will not be permitted to wear shoes inside the home, and your feet may get cold from the doors opening and closing. Holiday themed attire is certainly invited!


Sign-up Now!


Still have questions? Click Here to Contact Us!